Training
Toniya‘s training methodology is customized to the needs of her clients, addressing the areas that need to be addressed in real time through active querying and listening, followed by a customized approach. Techniques employed during this process include:
DISCOVERY – Relevant data is collected in partnership with the client.
ANALYSIS – Discovery data is collated and analyzed.
RECOMMENDATIONS – Content and delivery methods are recommended and customized.
CURATION – The training is built based on Discovery, Analysis, and Recommendations.
DELIVERY: Custom content is delivered.
Toniya’s areas of expertise include:
- Team Building & Cohesion
- Customer Service
- Work-life Balance
- Career Management
- Personalities at work
- Diversity & Inclusion
Toniya has shared her talents with:
- Healthcare groups
- Public works
- Manufacturing
- Non-profit boards
- Small business owners